Right of Revocation

Order cancellation

RIGHT OF REVOCATION 

You can rescind your contractual declaration in writing (e.g. by letter or email) or by phone within 14 days without the need to give any reasons. If you have been supplied with goods prior to the expiration of this period you can rescind your contractual declaration by returning the goods you received together with an explicit revocation. The period commences after you received these instructions in writing, but not before the recipient has received the goods (in case of returning shipments of similar goods not before the first partial shipment has been received) and not before we have met our obligation to inform in accordance with section 246, paragraph 2 in conjunction with section 1, paragraph 1 and 2 of the Introductory Law to the Civil Code (EGBGB) as well as our duties in accordance with section 312e, paragraph 1, clause 1 of the German Civil Code (BGB) in conjunction with section 246, paragraph 3 of the Introductory Law to the Civil Code (EGBGB). The observation of the revocation period merely requires that you submit your revocation in due time or return the goods you received with an explicit revocation. Please note that we will only refund your order once we have received your returns/proof of dispatch. We will charge for return costs, should you return your entire order without requesting an exchange. Address for cancellations:

GUNNERY

Inh. Martin Hoffmann
Hauptstraße 36
D-76872 Minfeld

E-Mail: info@gunnery.de
Phone: +49 (0)7275 / 6108137

You can reach us by phone Monday to Friday between 8 am and 5 pm;

 

CONSEQUENCES OF CANCELLATION

In the event of a valid cancellation, the services or goods received by either party shall be returned and any benefits (e.g. interest) that might have accrued shall be refunded. In the event that you are unable to return the services or products received in their entirety or at all, or where you can only return them in deteriorated condition, you will be liable to pay compensation to us accordingly. This does not apply to the surrender of goods, if the deterioration of the product can be attributed solely to the inspection thereof, in a manner similar to the personal inspection of the goods, as it would be possible in a retail shop.

However, you can avoid your obligation to pay compensation for any deterioration of the goods caused by using the goods as intended by refraining from using the items as if they were your own property and by avoiding doing anything that may affect their value.

Items that can be returned by package shall be returned at our risk. If you return your entire order, you will automatically be charged for shipping costs. Items that cannot be shipped by package shall be collected at your premises. Any obligation to refund payments already made shall be met within 30 days. The period of refund commences on the date of dispatch of your cancellation notice or of the item in question.

The cancellation right does not apply to goods covered by paragraph 312d, section 4 of the German Civil Code (BGB), which have been made to the customer's specifications (e.g. customised embroidery)

End of cancellation instruction.